-
For hardware support for university-issued devices (computer, phone, shared printer and TV)…
-
Contact FIT Help, [email protected], 609-258-9080
-
With an issue, a new request, or access to general Facilities systems or applications…
-
Facilities and campus users, please contact the application business owner listed below. If there is a technical issue, the business application owner will escalate it to the FIT support team.
- ePaw – Tina Alessi
- Capital Project Management System – Trish Rojas
- Facilities Resource Center, Meridian (Construction Documentation) – Eric Witter & Elissa Lamb
- Facilities SharePoint – Departmental SharePoint Admins (Facilities Department Site Admins )
- Facilities website – Cindy Suter
- InsideFacilities website - Cindy Suter
- Maximo, EzMaxMobile & Reporting, Resource Recovery, – Sam DiBari
- OnBase – Sharon Warkala (Facilities Procurement), Amanda Arcamone(Facilities Business Office)
- Space (Interior, Exterior and Drawings) – Mark Lewis & Viviane Bassily (email [email protected])
- Life Safety Systems (such as Fire Alarm and Emergency Broadcast Towers) – Milissa Wang
- Access Control and Security Systems (such as Card Access and Campus Cameras) - Edith Rzomp
-
With a technical application/system issue…
-
Contact the FIT manager that supports the applications/systems for your department.
- The FIT Business Services and Operations team supports the systems and applications associated with Facilities Operations, Office of the University Architect, VP’s Office, Facilities Finance & Administrative Services, Office of Sustainability and Office of Capital Projects (incl. Real Estate) Offices.
- Urgent: Daniel Debelak or Eva Connolly
- Non-Urgent: Visit the Business Services and Operations SharePoint site. Select the orange Submit a New Request button to contact us.
- The FIT Space and Life Safety Systems supports Facilities Site Protection (Life Safety & Access Control systems), Department of Public Safety and Campus Space systems.
- Urgent: Jennifer Broome Chung or Eva Connolly
- Non-Urgent: email [email protected] to contact us.
- The FIT Business Services and Operations team supports the systems and applications associated with Facilities Operations, Office of the University Architect, VP’s Office, Facilities Finance & Administrative Services, Office of Sustainability and Office of Capital Projects (incl. Real Estate) Offices.
-
With a request to access Facilities space data for Princeton students, faculty, staff or external consultants and/or contractors…
-
- For Non-Facilities requests for FIT maintained data, e.g. building drawings, GIS or other space related information, Facilities’ sponsors should complete the Facilities Data Request form and attach to a [email protected] email to gain approval to share data.
- Archived building drawings and project related documents, please reach out to the Facilities Resource Center (FRC).
-
About Technical Support Services…
-
Within Faciltiies
- Read the Facilities Technical Support Services (TSS) Service Portal article.
- Email Facilities Information Technology (FIT) at [email protected] or call us at 609-258-9080. This helps keep us organized and ensures the quickest response times.
Campus Partners